Privacy Policy

Privacy Policy

FurryLoom LLC (hereinafter referred to as “we”, “our” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect the personal information you provide when you visit our website, make online purchases or use our services. Please read this policy carefully to understand our views and methods of handling your information.

  1. Information We Collect
    We may collect the following types of information you provide when using our services:

Personally identifiable information: including your name, email address, mailing address, phone number and payment information.
Non-personally identifiable information: including but not limited to your browser type, IP address, access time, visited pages, etc.
Usage data: information about your behavior and habits when visiting our website or application, such as products you view, items added to shopping cart, etc.

  1. How Your Information Is Used
    We use the collected information for the following purposes:

Process and manage your orders.

Provide customer support and answer your inquiries.

Improve our products, services and website experience.

Send emails and notifications about orders and promotions.

Analyze usage data to optimize our marketing strategies and operations.

  1. Disclosure of Information
    We will not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers to provide services such as order processing, payment processing and shipping.
Legal Requirements: We may need to disclose your information to comply with laws, regulations or court orders where required by law.
Corporate Transfers: If we undergo a merger, acquisition or asset sale, your information may be transferred. We will notify you prior to any transfer.

  1. Data Security
    We take appropriate security measures to protect your personal information from unauthorized access, use or disclosure. However, please note that no method of Internet data transmission is 100% secure, so we cannot guarantee absolute security.
  2. Your Rights
    You have the following rights in relation to your personal data:

Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You can request the correction of inaccurate or incomplete personal information.
Right to Erasure: In certain circumstances, you can request the deletion of your personal information.
Objection to Processing: You can request that we stop processing your personal information.
To exercise the rights listed above, please contact us using the contact information below.

  1. Children’s Privacy
    We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you discover that your child has provided us with personal information, please contact us and we will take steps to delete the information.
  2. Updates to the Privacy Policy
    We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on the Site and indicate the “Effective Date”. Please check back regularly for the latest information.

Thank you for choosing FurryLoom LLC! We look forward to providing excellent service to you and your puppy.